Customer Service Advisor
Dorset, South West
£8.24 per hour
Role: Customer Service Advisor
Location: Verwood, Dorset
Duration: Temp to Perm
Salary: £8.24per hour
Are you looking for an Immediate Start? Look no further we have an great role!
* You will be the first point of contact for our clients customers either directly or indirectly
* Delivering a high quality and effective service by ensuring processes are followed
Primary Duties and Responsibilities
* To handle enquiries customers
* Resolving problems by clarifying issues
* To follow rules as stipulated in referrer profile when handling claim.
* To be able to overcome a client's objections
* Manage each case through to a satisfactory conclusion
* Accurately work within agreed procedures
* Accurately and efficiently administer all relevant paperwork
* Build rapport with customers
* Work within agreed service level agreements and achieve monthly targets
* Produce daily reports
* Adhere to company data protection policy.
* Work towards individual and team targets.
* Any other ad hoc duties as required by the business.
Apply for: Customer Service Advisor