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Senior Customer Contact Consultant

Location: Dorset, South West
Salary: £16,000.00 per annum

Senior Customer Contact Consultant

Location - Bournemouth, Dorset

Salary - £16,000 plus uncapped commission

Hours - 40 hours per week. Monday - Thursday 9:15am - 7pm, Friday 9am - 1pm.

Our client is a highly reputable insurance company based in Central Bournemouth. They are currently looking for hardworking individuals to join an existing Lead Generation team.

* The role is essential to the performance of the business; the main focus within the role is to generate high quality leads for potential quotes and sales.
* The role is B2C touching base with individuals with existing policies in place or customers that are new to market.
* To improve the quality of data by enriching the information we hold on each customer.
* Accurately record and update customer records.
* To proactively look into customer's policies and discuss opportunities of improvement.
* Ensure decay rates of data are kept to a minimum by providing the best quality of conversation on every call.
* Exceed business expectations in regards to targets and productivity.
* Drive morale and motivation within the team.

The client can offer the following appealing benefits:

* Private medical insurance cover
* Pension scheme
* Extra day holiday for each year of service after 2 years with the company (up to 28 days)
* Day off on your birthday
* Christmas shutdown
* Excellent daily/weekly/monthly incentives

So if you have what it takes and want to be part of a company who look after you, apply today.

We also have ongoing requirements for individuals who are interested in retentions, sales and customer service roles, including Retentions Advisor, Sales Advisor, Customer Service Advisor, Customer Care Associate, etc. Please contact us for more details.

(Due to the very high volumes of applications we are currently receiving, with regret we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 10 working days of your application, then please presume that you have not been successful on this occasion.)

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