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Customer Service Advisor

Location: ​Gloucestershire, South West
Salary: £17,000.00 per annum

Customer Service Advisors

Location - Gloucester

Salary - £15,000 - £17,000 per annum

Hours - 36.25 hours per week, 5 days per week (Monday - Saturday)

Our client is a highly reputable and successful employer based in Gloucester and are looking for passionate Customer Service Advisors to join their winning team.

Working in a modern and friendly work environment you wil deal directly with inbound calls from customers about insurance products. But there is no time limit to the calls as it is more important to provide the customer a fantastic service for the customers. You'll have a natural flair for asking the right questions, building rapport with all types of people and a confident approach.

No previous experience is required, but a natural abillity to build great rapport and a passion to provide the best customer service you can.

Main Responsibilities:

* Taking inbound calls from both existing and new customers and providing the best customer service to them.
* Advising on the best insurance products for the customer.
* Building rapport and understanding the customer's needs.

Skills and Experience:

* Strong verbal communication skills
* Insurance industry experience is an advantage but not essential.
* Ability to resolve problems and make decisions.

You will receive excellent in-house training on everything you need to know, as well as excellent benefits and extras that we don't have enough space to tell you about, but here are just a few:

* A FREE Park & Ride Scheme at Elmbridge Court to get you to and from the office.
* Company Pension Scheme
* Lease a car at a discounted rate through your monthly pay.
* 23 days holiday a year, with flexible benefits allowing the buying and selling of up to 5 days.
* Annual bonus
* An intranet on your desktop with access to online discounts with major retailers, restaurants and gyms, plus much more

So if you are passionate to deliver excellent customer service and looking for a company that looks after their staff, apply today!

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