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Customer Service Advisor

Location: Dorset, South West
Salary: £18,000.00 per annum

Customer Service Advisor

Salary: £18,000 per annum

Hours: Monday - Friday 9.00am - 5.00pm

Location: Poole, Dorset

Our client, a highly reputable and respected employer in the Poole area is looking for experienced Customer Service professionals to join their hugely successful business.

As a Customer Service Advisor you will be responsible for resolving customers' queries. Our client offers excellent training and on-going support and development will be provided.

Duties include:

* Providing first and second line support for customers via various channels including post, email, phone and social media
* Ensuring that all data protection and confidentiality requirements are adhered to at all times
* Administration services

The ideal candidate will:

* Be confident, friendly and have an enthusiastic approach to the role
* Have excellent written English skills and be able to adapt their style to different media types
* Have a warm, engaging telephone manner
* Be experienced in customer service
* Be a team player
* A GCSE qualification of B or above in English and Maths
* Minimum of 1 years experience in customer service

If that sounds like you, our client offers a great working environment in modern offices, plus an excellent salary and benefits.

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