Contact Centre
& Sales
Industrial & Manufacturing Recruitment
Our Southampton
Office is Moving


Customer Service Sales Administrator

Location: Hampshire, South East
Salary: £8.72 per hour

The candidate's responsibilities would include but not limited to:

* Sales order Processing and associated tasks to include inputting sales orders, creating delivery notes and other documents required by the customer
* Daily invoicing using Sage Accounts.
* Answering a wide variety of customer enquiries via telephone and email
* Updating and maintaining customer contact and product information in Sage 50.
* Managing web orders and associated card payments where required.
* Organising the despatch of product samples on behalf of the external sales team.
* Generating a variety of sales reports through Sage.
* Management of the correct handling of incoming customer complaints to ensure they are dealt with and closed in a timely manner.
* Updating and maintaining of company delivery performance reports.
* Daily liaison with the external sales team and manufacturing site colleagues.

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