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Customer Service Advisor

Location: Hampshire, South East
Salary: £17,000.00 per annum

Customer Service Advisors

Location - Eastleigh

Salary - £15,000 - £17,000 per annum

Hours - 36.25 hours per week, 5 days per week (Monday - Saturday)

Our client is a highly reputable and successful employer based in Gloucester and are looking for passionate Customer Service Advisors to join their winning team.

Working in a modern and lively contact centre environment you wil deal directly with inbound calls from customers about insurance products. So you will be required to give fantastic customer service for those who call you for your help with their insurance needs. You'll have a natural flair for asking the right questions, building rapport with all types of people and a confident approach.

Main Responsibilities:

* Taking inbound calls from both existing and new customers and providing the best customer service to them.
* Advising on the best insurance products for the customer.
* Building rapport and understanding the customer's needs.

Skills and Experience:

* Strong verbal communication skills
* Experience working in a fast paced customer service environment.
* Insurance industry experience is an advantage but not essential.
* Ability to resolve problems and make decisions.
* Keyboard proficiency and ability to correctly input and read data is essential.

You will receive excellent in-house training on everything you need to know. You will receive excellent benefits and extras that we don't have enough space to tell you about, but here are just a few:

* A starting salary of between £15,000 and £17,000 depending upon your experience. If you start on less than £17,000, through our competency related pay scheme, could rise to £17,000 in just 18 months!
* A FREE Park & Ride Scheme at Elmbridge Court to get you to and from the office.
* Company Pension Scheme
* Lease a car at a discounted rate through your monthly pay.
* 23 days holiday a year, with flexible benefits allowing the buying and selling of up to 5 days.
* Annual bonus
* An intranet on your desktop with access to online discounts with major retailers, restaurants and gyms, plus much more

So if you are passionate to deliver excellent customer service and looking for a company that looks after their staff, apply today!

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